Find out how you can increase your teams productivity, user experience and the ROI on your Atlassian toolset in GLiNTECH’s upcoming webinar: Why Cloud, Why Now: New innovations driving more value than ever before

Managing assets across multiple data sources can be a daunting challenge for organisations. With duplicate records, siloed data, and manual reconciliation slowing you down, the path to efficiency often feels out of reach. That’s where Data Manager comes in.

To learn more about how this may effect you, our experts have identified a list of Frequently Asked Questions in our blog post, that will assist you in navigating these changes.

At the recent Atlassian Team 24 event in Las Vegas, Mitch Ashley from TechstrongTV explored the evolving landscape of the marketplace and the role of Atlassian products with Dimitri Spyridopolous, CEO of GLiNTECH - Valiantys APAC region.

The Changemaker Award truly celebrates those who not only excel in their own endeavours, but also go the extra mile to uplift others and promote the values Atlassian holds dear.

If you are at the point in your learning journey where you’d like to harness the full power of your Atlassian investment, one of GLiNTECH’s hands-on training courses, conducted by our Atlassian authorised and Certified trainers offers a superior learning experience.

At GLiNTECH, we often come across organisations that are caught between using traditional, outdated project management tools like MS Project (or even Excel!) and transitioning to a modern Agile tool like Jira.

Today we wanted to delve into a topic that might not be on everyone's radar: the integration of Jira Service Management (JSM) and Jira Product Discovery (JPD).

At Team ‘24, Atlassian’s signature conference, Atlassian unveiled a series of ground-breaking updates and key product announcements.

GLiNTECH - a Valiantys company, wins Atlassian Partner of the Year 2023 Services (APAC) award. Valiantys and GLiNTECH declared Finalists for Team Excellence and ITSM Solutions.

GLiNTECH is a finalist for the Atlassian Partner of the Year 2023 in two categories; Service, and ITSM Solutions.

GLiNTECH will be joining forces with Valiantys to become Atlassian’s largest partner globally

Atlassian recently announced some changes to their Data Center List and Advantaged pricing plans, which will come into effect on 15 Feb 2024 PT. 

Out of Office for Jira uses Jira Assets and Automation rules to assign alternative approvers and assignees when a user is out of office.

All four vulnerabilities carry a critical CVSS score of 9.0 or higher. Atlassian advises that customers must take immediate action to protect their instances.

Atlassian recently announced some changes to their Cloud List and Advantaged pricing plans, which will come into effect on 18 Oct 2023 PT. These changes will impact Standard, Premium and Enterprise customers.

In today's fast-paced business environment, organisations are constantly seeking efficient and effective ways to implement new technologies and optimise their workflows. When it comes to leveraging Atlassian's collaboration tool...

In today's fast-paced and technology-driven world, efficient IT service management (ITSM) ...

One of the most common requests we receive from our customers is for better visibility within their Jira Service Management (JSM) Cloud platform around specifics related to workloads, jobs, assets and team members.

In exciting news, GLiNTECH has developed a solution to enable automated integrations of various business systems and tools with JSM Assets in the Cloud.

With cloud-based collaboration tools becoming increasingly prevalent, ensuring the security of your sensitive data has become more critical than ever.

In October 2020 Atlassian announced the "end of life" for its server products in February 2024. With only limited time left, now is the time to start or ramp up your migration journey.

We're thrilled to announce that we've been awarded the 2022 Appfire Red Hot Partner Award, a recognition reserved for a select group of software partners in the Atlassian ecosystem who have achieved strong year-over-year growth .

BLOG Atlassian announced today that GLiNTECH received Atlassian Partner of the Year for its outstanding contribution and achievements during the calendar year 2022.

GLiNTECH recently achieved Atlassian ITSM (Information Technology Service Management) Specialization; a significant milestone that highlights GLiNTECH's expertise and proficiency in helping customers.

12th January, 2023 Karina Stratton, Sales Administration, Team Leader Atlassian recently announced price changes for some of their Server and Data Center products, effective 15 February 2023.

Atlassian recently announced price changes for some of their Cloud products, effective 18th October 2022.

Prices are changing for selected GLiNTECH Marketplace Apps Thursday, 1st September 2022 We're reaching out to let you know about upcoming price changes for selected GLiNTECH apps which will take into effect on the 1st of September, 2022.

DID YOU KNOW THAT THERE ARE FEWER THAN 600 DAYS LEFT UNTIL END-OF-SUPPORT FOR ATLASSIAN SERVER APPS?

Atlassian announced today that GLiNTECH has received Atlassian Partner of the Year 2021: Cloud Migration Services for their outstanding contribution and achievements during the calendar year 2021.

Getting Jira users to agree to terms and conditions efficiently and without unnecessary delay is crucial in getting your teams to work as quickly as possible.

Atlassian recently announced licensing & price changes for some of their Server and Data Center customers, effective 15th February 2022.

This article was written and published 16 December on the Atlassian Platform By Gigi Griffis, Enterprise IT writer at Atlassian. To read the original article, please click here

The holidays, as the saying goes, are a time for giving. And at GLiNTECH, that’s not an empty cliche - it’s a heartfelt vow that we take very seriously. Throughout our 21 years, we have prided ourselves on our community work and our commitment to charitable organisations.

As we move to the cloud, keeping our online content secure has never been so important. As one of only 3 certified Cloud Specialized Atlassian Partners, the experts here at GLiNTECH have put our dev hats on and created a tool to help you.

At GLiNTECH we are here to make your lift and shift Cloud easy. In 5 simple steps, our dedicated team of cloud specialists can help you on your way.

In great news for local customers, Atlassian recently announced that data residency is now available in Australia.

We've compiled some of Atlassian's best Cloud resources to help guide you on your migration journey.

Ensure you have the very latest information to get it right first time – chat to the Atlassian Cloud Specialised GLiNTECH team for tips

GLiNTECH has been awarded a coveted Atlassian Specialised Partner in Cloud - one of only three companies worldwide to meet the strict requirements set by Atlassian for the program it launched in May this year.

This price update is reflective of Atlassian's continued investment in their Cloud products so that your teams can continue to get the most out of their tools.

The news is out - Jira Service Management is here, the result of a complete overhaul of Jira Service Desk by Atlassian as they push forward in the evolution of the ITSM market.

GLiNTECH has worked with many clients implementing Jira and Advanced Roadmaps and two of the most common pain points and requests we get are for RAG Status and Financial Tracking reporting and visibility across their Strategic Portfolio and PMO.

Looking at project and task management tools and trying to decide between Trello, Next Gen and Jira Classic? Here is a quick chart comparing the main features. Atlassian Product Comparison.

It’s a decision that is not to be taken lightly: which service desk solution is going to meet the specific demands of your company?

You could stay with ServiceNow, the decade-old option with full ITIL coverage that first moved the enterprise service desk into the cloud.

Atlassian have recently announced a security vulnerability that affects Bitbucket Server & Bitbucket Data Center, Jira Server & Jira Data Center, and Jira Service Desk & Jira Service Desk Data Center products.

With the workforce dispersed throughout homes, offices and everywhere in between, keeping teams tightly connected has never been more important. Organisations can rely on collaboration tools such as Jira and Confluence to manage their tasks, projects and communication.

Atlassian have recently announced a security vulnerability that affects Confluence Server and Data Center products. If you use this product, see below for steps to address this vulnerability.

One of the useful features of Jira 7.12 is granting edit rights for filters and dashboards .

Atlassian has just introduced the much-anticipated Jira Server mobile app. After months of tireless development and industry rumours, the Jira Server mobile app for iOS and Android is now available.

Atlassian have announced a security update that affects Jira Server and Jira Data Center products. If you use either of these products, see below for steps to address this vulnerability.

Styling Confluence can be problematic. There are a small number of fonts available and the formatting options are limited. This is a problem we encounter regularly with our clients so we wanted to share our recommendations for solving it in a safe way, using built in functionality.

People aren't perfect and this is also true for software development teams. It is inevitable that software defects will crop up during software development, however, a robust practice will ensure that code reviews catch quirks in the code.

Jira 7.12 introduced the Custom Field Optimizer for Jira Data Center which has brought Custom Field Contexts to the forefront.

Atlassian has announced that Crowd Server and Crowd Data Center, might be at risk after a series of security issues were detected. Below you will find information on each of the security issues identified by Atlassian.

Atlassian has announced that Bitbucket Data Center instances, may be at risk after a series of security issues were detected.

This year’s Atlassian Summit was held in Las Vegas and the GLiNTECH team made the trek across the globe to attend. This year’s Summit event was mainly focused on major improvements across the Atlassian product suite, as well as recent acquisitions.

Atlassian now has a SAML 2.0 Authentication app available included with Confluence data center, if obtained from the Marketplace for JIRA Software Data Center, JIRA Service Desk Data Center and Bitbucket Data Center.

A common request our Atlassian experts receive is for the ability to embed a feed of their LinkedIn Company Updates into Confluence.

If you are using JIRA or Confluence alone, then there is so much you are missing out on. JIRA and Confluence fit together like two pieces of a puzzle, giving users and managers a pair of interconnected platforms to plan, execute and report on tasks within ongoing projects.

Zephyr has been the 'go-to’ plugin for users looking to run tests on information stored in Jira. Powerful, versatile and supremely capable, Zephyr is popular with Jira users.

We were recently asked by a client to migrate a bug tracking system to JIRA on-demand (now called JIRA Cloud). After looking under the hood at the client's instance, we offered 10 key points to consider for the migration. Many of these can be applied to any organisation wanting to get the full advantage of JIRA's flexible and feature-rich capabilities, so we thought we'd share them...