Atlassian OpsGenie

Learn about Incident Management

Working from home has highlighted how much we rely on technology to work and stay connected, yet most IT teams don't have the proper incident management processes in place.

System outages take everyone by surprise and the delayed, reactive support negatively impacts on all.

It's never been more important to define your process for managing these problems and looping in the right people to fix them ASAP.

Join Bryan Musgrave, Robin Scanlon and Vicky Kharisma (Senior Engineer from Atlassian) and learn how to kickstart your incident response with Opsgenie:

• How to best define your incident workflow
• How to integrate with Jira and streamline your process
• Best practice tips on how Opsgenie can improve your IT practices